The Intersection of Customer Experience and Technology with Eric Ritchey
In this episode, Eric Ritchey, Director of Operations and Business Development at Panda Logistics, joins Host Brian Glick, CEO of Chain.io, to discuss:
- How Eric got started in international trade and logistics
- The role of a freight forwarder and how it’s evolved
- Obstacles forwarders face in international shipping
- The motivation for creating a tracking portal
- Tips to run an efficient and effective logistics business
Eric works as the Director of Operations and Business Development at Panda Logistics, a logistics operator providing a full range of service in transportation and customs clearance worldwide, for any type of cargo.Tune in now!
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Supply Chain Connections
Komal Gondhali
Chain.io connects systems used by supply chain teams, forwarders, agents, and carriers to simplify complex supply chains. With our integrations to leading supply chain technology providers, we make it easy to automate your logistics and gain valuable freight insights, all in one enterprise-grade platform. 22
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